CareLabs Goodoc "Real-time Non-face-to-face Consultation Without Waiting Used by 1,000 People Per Hour"

[Asia Economy Reporter Jang Hyowon] Goodoc, the number one mobile healthcare platform company in South Korea by user count, announced on the 31st that its real-time non-face-to-face medical consultation service is currently being used by approximately 1,000 users per hour during hospital and clinic operating hours over the past week.

Showing a J-curve growth pattern and rapidly increasing, Goodoc's real-time non-face-to-face medical consultation service recently surpassed a weekly user growth rate of 1100% compared to its first week after launch. This achievement came 50 days after its launch on the 10th of last month, with the total cumulative number of users exceeding 400,000. Based on this user growth, the Goodoc app was simultaneously selected as a popular app and a recommended app on Apple’s iOS App Store.

Goodoc’s real-time non-face-to-face medical consultation service was developed in an on-demand manner to provide immediate customized services according to consumer demand. In particular, the company explained that the non-face-to-face consultation system, which enables real-time hospital consultations within the platform immediately upon applying for a consultation through in-app video communication, is unique to Goodoc in South Korea.

The company stated that amid the current situation where hospitals and clinics face difficulties due to unprecedented shortages of beds and medical personnel, Goodoc’s all-in-one service?from real-time consultations without waiting to prescription support?offers differentiated user convenience features that have received positive evaluations from users.

Jinseok Lim, CEO of Goodoc, said, “Goodoc’s real-time non-face-to-face consultation model, which matches patients with specialists according to symptoms upon user request, reduces unnecessary costs and time waste for both patients and doctors, improving the medical consultation system more efficiently and contributing to minimizing medical service gaps.” He added, “Based on Goodoc’s technology and know-how, which have firmly maintained the leading position in the domestic mobile healthcare platform market for a long time, we plan to continuously increase differentiated features of non-face-to-face consultation services in terms of convenience for hospitals, patients, and users.”

Meanwhile, Goodoc plans to minimize medical service gaps by expanding non-face-to-face consultation services during late-night and early-morning hours, when medical service supply is low but demand is high.

This content was produced with the assistance of AI translation services.