Post Office Financial Call Center Thoroughly Prevents COVID-19 with Smart "Ko-Soom" Ventilation Management System

KOSHA and Korea Post Finance Development Institute Sign Business Agreement

The Korea Occupational Safety and Health Agency and the Korea Post Finance Development Institute signed a "Business Agreement to Strengthen the Health Safety Net of Customer Centers" on the 25th.

[Asia Economy Yeongnam Reporting Headquarters Reporter Dongguk Lee] The Korea Occupational Safety and Health Agency and the Korea Post Finance Development Institute signed a business agreement at 3 p.m. on the 25th to protect the health of workers at the post office call center.

On that day, the Safety and Health Agency and the Finance Development Institute signed a "Business Agreement to Strengthen the Health Safety Net of the Post Office Financial Customer Center" at the headquarters of the Korea Post Finance Development Institute, agreeing to jointly work to protect the health of call center workers vulnerable to infectious diseases such as COVID-19.

The agency will support regular workplace ventilation management projects (precision evaluation and measurement device rental support) and distribute the smart ventilation management evaluation tool "Co-Soom" to the customer centers (headquarters, Seoul branch, Daegu branch, and three other branches) operated by the Korea Post Finance Development Institute.

"Co-Soom" is a ventilation management evaluation tool developed by the agency in 2020 that allows users to easily understand the ventilation status and methods of a workplace by entering basic information such as workspace size, number of workers, and working hours online.

In workplaces where workers are densely packed or have close contact with customers, such as call centers, if the self-evaluation result using "Co-Soom" determines the workplace to be high-risk and vulnerable, a detailed evaluation can be requested from the agency.

If the agency deems an on-site inspection necessary among the requested workplaces, experts from the agency visit the site to conduct precise ventilation measurements and provide consulting support.

Instructions for use can be found on the agency’s website > Business Introduction > Occupational Health > Smart Ventilation Management Evaluation Tool (Co-Soom).

The Finance Development Institute will use the evaluation tool provided by the agency to promote health protection measures for call center workers and actively cooperate with the agency’s research and project implementation.

Jongju Ahn, Director of the Korea Occupational Safety and Health Agency, said, “As the transmissibility of the COVID-19 virus, including the recent Omicron variant, has increased, ventilation management in workplaces is more important than ever,” adding, “Both organizations will cooperate to protect the health of call center workers and will continue to make efforts for workers in vulnerable occupations.”

This content was produced with the assistance of AI translation services.