Communication Channels for Providing Customer- and Field-Centered Differentiated Financial Services

Im Dong-sun, Senior Executive Vice President, is delivering congratulatory remarks at the 2022 NH Panel Metaverse Launch Ceremony held on the 24th on the metaverse platform 'ifland'.

Im Dong-sun, Senior Executive Vice President, is delivering congratulatory remarks at the 2022 NH Panel Metaverse Launch Ceremony held on the 24th on the metaverse platform 'ifland'.

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[Asia Economy Reporter Sim Nayoung] NH Nonghyup Bank announced on the 25th that it held the launch ceremony of the customer- and field-centered communication channel, the 「2022 NH Panel」, on the metaverse platform ‘ifland’ on the 24th.


The 2022 NH Panel consists of 20 customer panelists and 80 employee panelists, and throughout the year, it will carry out various activities such as delivering field opinions on financial products, services, and system improvements, performing tasks, communication activities, and idea contests.



Since 2013, Nonghyup Bank has been operating the 「NH Panel」 system for 10 years to reflect the voices of customers and the field regarding marketing and financial services. In 2021, it actively conducted activities by discovering 456 proposals on various topics such as financial and non-financial services and system improvements.


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