Shinhan Bank Launches Retirement Pension Customer Service Center... Providing Expert Consultations and More
Expansion and Reorganization of the Retirement Pension Specialized Center
[Asia Economy Reporter Yoo Je-hoon] Shinhan Bank announced on the 2nd that it will launch the 'Retirement Pension Customer Management Center' to provide systematic and professional management services and improve returns for retirement pension subscribers.
The Retirement Pension Customer Management Center was launched by significantly expanding the existing retirement pension specialized center in line with changes in the retirement pension market, such as the rapid growth of defined contribution (DC) and individual retirement pension (IRP) plans where subscribers manage assets directly, and the default option scheduled to be introduced this year.
In particular, veteran retirement planning consultants who are former private bankers (PB) and about 50 outstanding investment counseling employees selected through an internal contest will provide professional consulting services focused on portfolio-based asset management and administration to DC and IRP subscribers.
Shinhan Bank fully introduced the retirement pension customer management system last year and is concentrating its capabilities on managing customer returns through nationwide retirement pension management branches, specialized centers, and dedicated call centers. It has also strengthened its lineup of products and services for retirement pension customer management, including AI voice bot services, SOL retirement pension hyper-personalized consultants, ETF product management, and 1:1 customized retirement solutions.
Hot Picks Today
Taking Annual Leave and Adding "Strike" to Profiles, "It Feels Like Samsung Has Collapsed"... Unsettled Internal Atmosphere
- There Is a Distinct Age When Physical Abilities Decline Rapidly... From What Age Do Strength and Endurance Drop?
- "One Comment Could Lead to a Report": 86% of Elementary Teachers Feel Anxious; Half Consider Resignation or Career Change
- "After Vowing to Become No. 1 Globally, Sudden Policy Brake Puts Companies’ Massive Investments at Risk"
- On Teacher's Day, a Student's Gifted Cake Had to Be Cut into 32 Pieces... Why?
Lee Young-jong, Head of Shinhan Financial Group’s Retirement Pension Business Division (Vice President), said, "The newly launched Retirement Pension Customer Management Center will significantly reinforce professional personnel and provide consulting services tailored to each customer's situation and level through various face-to-face and non-face-to-face channels. In line with Shinhan Financial Group’s core values of 'Right, Fast, Different,' we will prepare customer-centered pension products and services to contribute to improving customer returns, befitting our position as the number one in retirement pension returns."
© The Asia Business Daily(www.asiae.co.kr). All rights reserved.
