Amazing Story of Seongbuk-gu Jangwi 2-dong Saemaeul Geumgo Employees Preventing Voice Phishing Crime?

Jongam Police Station Jangwi 2-dong Saemaeul Geumgo Staff Manager Jang Woo-seok and Assistant Manager Yoo Su-jin Awarded on the 25th

Seongbuk-gu (Mayor Lee Seung-ro - far right in the photo) commended Jang Woo-seok, deputy manager of Jangwi 2-dong Saemaeul Geumgo (second from the left), and Yoo Su-jin, assistant manager (third from the left), for preventing a voice phishing crime. They saved an elderly resident in their 80s who was exposed to a voice phishing scam through their prompt response.

[Asia Economy Reporter Park Jong-il] Seongbuk-gu (Mayor Lee Seung-ro) commended Jang Woo-seok, deputy manager, and Yoo Su-jin, assistant manager, employees of Jangwi 2-dong Saemaeul Geumgo, on the 25th for protecting residents' valuable assets from voice phishing crimes.

The two employees detected suspicious circumstances during the process of an 80-year-old customer requesting early termination of a fixed deposit in their name and responded quickly to prevent voice phishing damage.

On the 11th at around 1:35 p.m., an 85-year-old resident of Jangwi-dong, Seongbuk-gu, Mr. Na**, visited Jangwi 2-dong Saemaeul Geumgo and requested early termination of a fixed deposit of 25 million won in cash. While Assistant Manager Yoo Su-jin was advising that cash is risky and suggesting a check or transfer instead, she suspected a financial accident and requested to check the mobile phone, but the elder refused. Suspecting a voice phishing crime, Deputy Manager Jang Woo-seok called the elder’s phone under the pretext of handling the transaction and confirmed it was busy. He then explained to Mr. Na** that "early termination is not possible unless you show the mobile phone," to which the elder replied, "I am currently on a call with the Financial Supervisory Service for 35 minutes."

Deputy Manager Jang Woo-seok sensed voice phishing and tried to speak directly, but the call was urgently disconnected, preventing the crime.

Additionally, based on Mr. Na**’s statement that "I already withdrew 25 million won from the credit union and left it on the roadside behind the Jangwi 1-dong police station," the Saemaeul Geumgo staff went to the scene jointly with the police station, but the money had already disappeared. Although the first damage occurred, the quick thinking of the Geumgo employees prevented secondary crime damage. Currently, Jongam Police Station is tracking and investigating the voice phishing perpetrators.

On the 24th, Jongam Police Station (Chief Kim Moon-young) also presented certificates of appreciation to the two employees who prevented voice phishing damage.

Seongbuk-gu and Jongam Police Station signed a business agreement (MOU) on January 26 with Seongbuk-gu Council, Kookmin Bank Jongam Branch, and NH Nonghyup Bank Wolgok Branch to prevent telecommunication financial fraud targeting Seongbuk residents. This is the first case of preventing voice phishing since the agreement, making it meaningful.

Mayor Lee Seung-ro said, "There are many unfortunate cases where people suffer huge financial damage from voice phishing crimes," and added, "I hope thorough investigations will be conducted for the elders who have suffered great emotional wounds and lost their will to live." He also expressed gratitude to Jangwi 2-dong Saemaeul Geumgo for calmly and promptly responding in an urgent situation and protecting the assets of our residents.

This content was produced with the assistance of AI translation services.