"Please Strive from the Citizen's Perspective" ... Park Jong-hoon, Superintendent of Gyeongnam Provincial Office of Education, Visits Civil Service Office

Park Jong-hoon, Superintendent of Gyeongnam Provincial Office of Education, visited the Civil Complaint Empathy Maru of the Provincial Office of Education on the 22nd to inspect quarantine status and the quality of civil complaint services.

[Asia Economy Yeongnam Reporting Headquarters Reporter Lee Seryeong] On the 22nd, Park Jonghun, Superintendent of Gyeongnam Provincial Office of Education, visited the Civil Complaints Sympathy Maru (Civil Service Office) of the Provincial Office of Education to inspect the COVID-19 quarantine status and the operation of the night civil service office.

The Gyeongnam Office of Education operates a night civil service office every Tuesday and Thursday from 6 PM to 8 PM for 2 hours to provide document issuance services and telephone consultations for civil petitioners who find it difficult to visit the education office or schools during working hours.

At the night civil service office, various certificates such as graduation certificates, school records, and qualification exam pass certificates can be issued immediately through the National Education Information System (NEIS), and documents applied for by prior reservation can also be received.

On this day, Superintendent Park personally checked convenience facilities for socially considerate groups such as persons with disabilities and shared major civil complaint issues with the staff to discuss ways to improve service quality.

He also understood the difficulties faced by the staff due to unreasonable demands and verbal abuse from civil petitioners and offered words of comfort.

Superintendent Park Jonghun said, “As COVID-19 is rapidly spreading, we must carefully inspect to prevent infectious diseases,” and added, “Please continue to improve the system for better services from the perspective of civil petitioners.”

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