Geumsangjin, Deputy General Manager of Walkerhill Hotel & Resort, Awarded 'Le Cledor'

Awarded the 'Le Clef d'Or,' the highest honor for concierges at luxury hotels worldwide

Geumsangjin, Deputy Manager of Walkerhill Hotel & Resort, who earned the Le Cordon Bleu badge.

[Asia Economy Reporter Yuri Kim] Walkerhill Hotel & Resort announced on the 14th that Deputy Manager Geum Sang-jin has obtained the Les Clefs d'Or badge, a globally prestigious concierge certification system.

Les Clefs d'Or, which means "Golden Keys" in French, is a system that certifies veteran concierges through rigorous screening and examinations by the World Concierge Association. The hotel explained that Deputy Manager Geum earned the honor of wearing the "Golden Keys badge," symbolizing the highest level of service recognized in luxury hotels worldwide. Currently, Deputy Manager Geum provides services beyond basic concierge duties, including managing travel itineraries for guests, offering guidance, and providing hotel information tailored to individual customer needs.

Deputy Manager Geum, the second person at Walkerhill to obtain Les Clefs d'Or, has been granted full membership in the association. Full members of Les Clefs d'Or are selected by the World Concierge Association's review panel through document screening, written exams, and interviews, targeting concierges with at least five years of hotel experience and three years of concierge experience. These members serve as experts delivering high-quality service to customers.

Founded in October 1929 in Paris, France by Pierre Quantin with the aim of "Service through Friendship," the World Concierge Association is a non-religious, non-political organization focused on building an international concierge network and fostering trusted service professionals for travelers worldwide. Approximately 4,000 members globally and 29 members domestically have earned the Les Clefs d'Or badge and are active as full members.

Deputy Manager Geum said, "The Les Clefs d'Or badge is the result of my efforts to carefully observe customers and provide services tailored to their perspectives." He added, "I consider it the 'most honorable certification' I have earned during my more than 16 years at Walkerhill. As a full member of Les Clefs d'Or, I want to offer even more refined services to customers and enhance Walkerhill's prestige."

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