DB Life "The Only Life Insurer, Awarded 'Excellent' Grade in 22nd Insurance Policy Understanding Evaluation"
[Asia Economy Reporter Changhwan Lee] DB Life announced on the 10th that it was the only life insurance company to receive an 'Excellent' rating in the 22nd Insurance Terms Understanding Evaluation, conducted by the Financial Services Commission and evaluated by the Insurance Development Institute.
The Insurance Terms Understanding Evaluation is a system introduced to improve the clarity of terms and product brochures, which consumers may find difficult to understand, making them easier to comprehend.
Twice a year, an evaluation panel composed of professional evaluators and general consumers assesses the materials based on clarity, simplicity, conciseness, and consumer-friendliness.
In this evaluation, DB Life's '(Non-Participating) Baeknyeon Chingu Naesaengae Dundeun Pension Insurance' received the highest score of 80.1 points among 20 life insurance companies' mixed life and death insurance products, earning the only 'Excellent' rating.
This achievement marks the industry's highest number of 'Excellent' ratings, totaling 10 times (10th to 14th, 16th, 18th to 20th, and 22nd evaluations).
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A DB Life official stated, "As a result of continuously identifying and improving issues in terms and product brochures from the consumer's perspective, we were able to receive a favorable evaluation. We will continue to produce easier insurance guidance materials so that customers can easily understand DB Life's products."
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