Selvas AI Unveils 'AI Counselor' Voice Featuring Speech Synthesis Technology

[Asia Economy Reporter Kim Bo-kyung] AI specialist company Selvas AI announced on the 11th that it has unveiled an 'AI Counselor' voice applying speech synthesis technology.

The AI Counselor voice features the implementation of the counselor's speech style exactly through AI speech synthesis (TTS, Text To Speech) technology, and it is being supplied to non-face-to-face untact stores of mobile carriers and the financial sector.

In particular, it succeeded in securing high-quality synthesized sound through AI-based 'vocoder technology' capable of learning even the high-frequency range of human voices.

Recently, cases of utilizing AI technology to strengthen non-face-to-face channels in various fields such as financial contact centers are increasing. It can not only perform simple and repetitive tasks quickly but also contribute to improving work efficiency and service quality.

Park Tae-hoon, Head of Selvas AI Speech Synthesis Lab, said, "The use of AI is increasing in various fields such as financial contact centers," adding, "Demand for our voice intelligence solutions and products, which are recognized for their competitiveness in the financial sector, is expected to continue to grow."

Meanwhile, Selvas AI's speech synthesis solutions are being used in AI speakers, financial ARS, e-books, and bus stop announcement broadcasts. By unveiling AI character voices used in AI reporters, education, and audiobook content, the company is expanding its scope not only to the broadcasting content production market but also to the metaverse field such as digital humans.

This content was produced with the assistance of AI translation services.