Saneun Completes Automation of 40 Tasks... Accelerating Digital Transformation

[Asia Economy Reporter Kim Jin-ho] The Korea Development Bank announced on the 28th that it has successfully completed the first phase of its Robotic Process Automation (RPA) project, which began in 2020, automating 40 banking tasks.

As a policy financial institution, KDB recognized the need to enhance digital transformation to automate simple and repetitive tasks and improve work efficiency amid increased workloads due to its expanded role and the prolonged COVID-19 pandemic. Accordingly, it has been promoting the RPA project.

To expedite the project, many tasks commonly performed by numerous employees, especially frontline users including branch offices, were collected and identified. Subsequently, the RPA automation project was carried out and completed with a focus on effectiveness to maximize the workload reduction per employee.

Through this project, 40 tasks that many employees had previously handled repetitively, such as sending loan principal and interest notices and reviewing domestic letters of credit, were automated.

A KDB official stated, "Employees will be able to focus more on productive, high value-added tasks, which is expected to strengthen the bank’s policy finance capabilities and contribute to improving working conditions for its members."

This content was produced with the assistance of AI translation services.