"24-Hour Special Communication Situation Room Operation" SK Telecom Announces Year-End Measures

Intensive Management of Mobile Communication Service Quality Begins... Monitoring Communication Status and Rapid On-Site Response

[Asia Economy Reporter Eunmo Koo] SK Telecom is launching a focused management of mobile communication service quality to ensure stable service provision during the year-end and New Year holidays.

SK Telecom announced on the 26th that it will operate a special communication situation room until January 2nd of next year and deploy an average of 1,200 SK Telecom and ICT family company specialists nationwide daily to monitor communication services 24 hours a day during the year-end and New Year period.

SK Telecom has expanded the capacity of 5G and LTE base stations mainly in major event areas, downtown districts, shopping centers, and recreational forests where traffic increases are expected nationwide. In particular, at sunrise viewing spots such as Jeongdongjin in Gangneung, they plan to ensure quality management by deploying mobile base stations.

Additionally, considering the possibility of increased individual or family vehicle movement due to social distancing measures, inspections and capacity expansions of communication infrastructure have been completed for key sections of highways and national roads, as well as small family travel destinations such as resorts and recreational forests.

SK Telecom anticipates that with the New Year, communication using video calls and non-face-to-face solutions will become more active, and content usage will increase, leading to a rise in customers’ voice and data connection attempts. To prepare for this, SK Telecom plans to conduct focused monitoring to ensure stable operation of services such as family and relatives’ New Year greetings using MeetUS, and avatar New Year gatherings held in the metaverse platform ifland.

Furthermore, anticipating increased viewing of video services such as Wavve and YouTube, SK Telecom will expand traffic capacity and also focus on managing cloud infrastructure related to services closely connected to customer mobility during the year-end and New Year holidays, including T map, T map NUGU, and T map public transportation.

This content was produced with the assistance of AI translation services.