Hyundai Motor Awards 'Grandmaster' Title to 17 Top Engineers

2021 Grandmaster Tech Festa Held

[Asia Economy Reporter Ki-min Lee] Hyundai Motor Company announced on the 14th that it held the '2021 Grandmaster Tech Festa' to cultivate excellent technical personnel among its official service partners, Bluehands, and awarded the Grandmaster qualification to 17 top engineers.

The Grandmaster title is given to engineers who have been certified at Level 4, the highest technical level among the four levels of Hyundai's proprietary technical certification program, the Hyundai Master Certification Program (HMCP).

HMCP classifies technical competency into four levels: Level 1-2 (Technician), Level 3 (Master), and Level 4 (Grandmaster). Candidates participating at technical Level 4 must pass the first theoretical exam to qualify for the second descriptive and oral evaluation.

This competition conducted the second descriptive and oral evaluation for 42 candidates who passed the first online theoretical exam among those holding Level 3 technical certification (with more than 2 years of practical experience), and finally, 17 were awarded the Grandmaster qualification.

Due to the prolonged COVID-19 pandemic, the second descriptive and oral evaluations were conducted through a one-on-one visit evaluation method where evaluators visited Bluehands, continuing the approach used last year. For the oral evaluation, candidates recorded their answers to questions on tablets and submitted them to evaluators to facilitate non-face-to-face assessment.

The evaluation categories included ▲Convenience Devices ▲Advanced Driver Assistance Systems (ADAS) ▲Audio, Video, Navigation (AVN) ▲Engine ▲Vehicle Communication ▲Fuel Cell Electric Vehicles (FCEV) ▲Electric Vehicles (EV) ▲Hybrid Electric Vehicles (HEV) ▲Genesis Specialized Specifications. The 17 selected top engineers received certificates, medals, uniform patches, and business cards proving their status as top technical experts.

Hyundai explained that the medals will be displayed in Bluehands customer lounges, which is expected to enhance customer trust in service quality. Additionally, starting this year, to boost the pride of top engineers and serve as a foundation for nurturing future excellent engineers, pure gold plaques will be provided as additional awards.

A Hyundai official stated, "We hope this event serves as an opportunity to widely promote the excellent maintenance skills of Bluehands engineers who are in direct contact with customers. We will continue to strive to cultivate top engineers capable of handling detailed issues of eco-friendly vehicles requiring specialized repairs, and enhance professionalism in customer service to achieve customer satisfaction."

This content was produced with the assistance of AI translation services.