iPhone Reception Issues... LG Uplus to "Open Dedicated Consultation Window"

"Immediately Notify Apple and Qualcomm... Request Manufacturer Improvements"

[Image source=Yonhap News]

[Asia Economy Reporter Minyoung Cha] LG Uplus has decided to open a dedicated consultation window as the call drop issue with Apple iPhones continues even after the operating system (OS) update.

On the 1st, LG Uplus stated, "We have confirmed a reception failure issue occurring intermittently on some devices regardless of the carrier," adding, "This problem has been found not only in Korea but also overseas."

They continued, "As soon as we recognized the issue, we informed Apple and Qualcomm and requested improvements," and added, "Regardless of the manufacturers' measures, we will open a dedicated consultation window within this week to minimize consumer inconvenience until the problem is resolved."

Earlier, on the 12th of last month, Apple released iOS 15.1.1, an update version of iOS 15.1, to improve call drop issues on the iPhone 13 and iPhone 12, but similar problems have continued to occur.

Users of the iPhone 13 and iPhone 12 series experienced situations where calls from others did not ring, the caller was shown as missed, or a message stating "Cannot answer the call" appeared, resulting in failed calls.

This content was produced with the assistance of AI translation services.