NH Nonghyup Life Insurance Saves 40,000 Work Hours Through Robotic Automation

NH Nonghyup Life announced on the 26th that it conducted a second-phase Robotic Process Automation (RPA) project over six months, achieving an annual workload reduction of 44,087 hours across 31 tasks.

[Asia Economy Reporter Oh Hyung-gil] NH Nonghyup Life Insurance announced on the 26th that it conducted a 2nd phase Robotic Process Automation (RPA) project over six months, achieving an annual workload reduction of 44,087 hours across 31 tasks.

By automating the verification of reserves for interest rate-linked products, which involved over 1.5 million complex and extensive verification targets previously sampled, the process was changed to full verification through RPA implementation. Additionally, compliance response capabilities were significantly strengthened, and RPA was applied to tasks such as daily information security system checks and consistency verification of surrender value during subscription design.

Nonghyup Life plans to establish a foundation for conducting RPA projects led by internal employees by nurturing RPA specialists through comprehensive training covering RPA task analysis, design, and development.

Kim In-tae, CEO of Nonghyup Life, stated, "As the financial industry advances, the need to handle high value-added tasks rather than simple repetitive work is increasing," adding, "We plan to continuously expand RPA-applied tasks to support employees in focusing on creative and professional work."

This content was produced with the assistance of AI translation services.