Sahakyeongeum, Complete Renovation of Homepage and Mobile Services
[Asia Economy Reporter Park Soyeon] The Private School Teachers' Pension announced on the 22nd that it has completely revamped its website and mobile services, considering user-centered web trends.
This renovation project was promoted as part of the digital innovation initiative that has been underway since last year, actively reflecting the opinions of internal and external stakeholders through events such as the Digital Innovation Idea Contest.
On the revamped website, to address user complaints about services previously available only on Internet Explorer, pension information services and affiliated welfare services are now accessible on various web browsers such as Chrome and Edge, as well as in mobile environments.
Through the mobile app scheduled to open in mid-next month, pension services (such as pension information inquiry, retirement benefit loan application, and mobile membership card installation), affiliated welfare services, 24-hour consultation via chatbot system, and simple authentication services (simple password, fingerprint, PASS, etc.) will be introduced, expanding on-tact services to enhance user convenience.
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Joo Myung-hyun, Director of the Private School Teachers' Pension, said, "The website and mobile system must be accessible and easy to use above all as communication channels that provide customers with pension information content and application/issuance services." He added, "We will continuously communicate with customers to resolve issues and expand the implementation of user-centered services by utilizing various digital technologies."
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