Shinhan Bank Announces Naming Contest Event for Financial Consumer Protection Platform

Promotion of Data-Driven Digital Platform for Financial Consumer Protection

[Asia Economy Reporter Park Sunmi] Shinhan Bank announced on the 2nd that it will hold a ‘Naming Contest and Survey Event for the New Financial Consumer Protection Digital Platform.’

The new financial consumer protection digital platform is an internal bank platform based on data that combines and analyzes customer financial experience information such as complaints, compliments, and suggestions received through various customer channels with financial transaction information. Shinhan Bank plans to enhance customer convenience and strengthen financial consumer protection activities through this platform.

This event is divided into two survey areas: platform naming and customer idea submissions, and customer opinion listening for financial consumer protection. It will run until the 12th, and anyone can participate through Shinhan SOL and internet banking.

Five outstanding customers who submit platform names and ideas will receive department store gift certificates, and customers who participate in the opinion listening will be entered into a draw to receive Starbucks mobile gifticons.

A Shinhan Bank official stated, “We have started building a new digital-based financial consumer protection platform in response to the fundamental change in perspectives on finance,” and added, “Through this event, we plan to continue various Shinhan Bank-specific initiatives for financial consumer protection based on customers’ valuable ideas.”

This content was produced with the assistance of AI translation services.