"Shared Use, Single Payment... What About KTX Mileage?"
[Asia Economy (Daejeon) Reporter Jeong Il-woong] Korea Railroad Corporation (KORAIL) is improving the KTX mileage accumulation system to ensure that train passengers can evenly receive mileage benefits. The core of the improvement is to make sure that mileage benefits are given to all passengers who actually use the train.
According to KORAIL on the 29th, mileage has so far been automatically accumulated centered on the member who made the payment. Even if the train passenger and the fare payer are different, the mileage has been concentrated on the payer.
However, starting from the 7th of next month, the ‘Companion Differentiated Accumulation’ system will be implemented, allowing mileage benefits to be given to the passengers who actually used the train in such mismatched situations.
When multiple people use the KTX, mileage can be divided and accumulated for each ticket, enabling all members who boarded the train to receive mileage benefits regardless of who made the payment.
For example, currently, if one person purchases a 4-person ticket at once, all mileage is given to the purchaser. Going forward, the four passengers will be able to accumulate the total mileage divided by 1/N (their own ticket). Companion differentiated accumulation is done upon application, and when applied, mileage is separately accumulated for the companions.
However, to prevent unfair accumulation such as a specific person applying for mileage multiple times, KORAIL will limit the maximum number of mileage accumulations per member to four times per day.
Companion mileage accumulation can be applied for within one year from the day after the train operation via the mobile app ‘KORAIL Talk,’ station counters, or the KORAIL website. At this time, the applicant must enter the reserver’s name, member number, and ticket number and apply for ‘Companion Mileage Accumulation.’ The accumulation will be completed the day after the application.
However, transfer requests for accumulated mileage are not allowed, and special discount tickets excluded from KTX mileage accumulation cannot apply for companion mileage either.
For more detailed information about companion mileage accumulation, please check the KORAIL website.
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Jeong Wang-guk, Acting President of KORAIL, said, “It is expected that about 3 million additional people will receive mileage benefits annually once the companion mileage system is implemented. KORAIL will continue to improve railway services so that more customers can enjoy benefits.”
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