The Top Content Dispute Mediation Applicant is 'Blizzard'

Democratic Party Rep. Sangheon Lee: "Urgent Need to Reform Content Dispute Mediation Committee"

Lee Sang-heon, Democratic Party of Korea lawmaker Photo by Yonhap News

[Asia Economy Reporter Bu Aeri] The game company with the highest number of content dispute applications this year was Blizzard.

According to data submitted by the Content Dispute Mediation Committee to Lee Sang-heon, a member of the National Assembly's Culture, Sports and Tourism Committee from the Democratic Party of Korea, as of August this year, there were 10,475 content dispute mediation applications. This is an increase of 802 cases compared to last year (9,673 cases).

By category, game-related content dispute mediation applications accounted for more than 90%, with 9,504 cases. This was followed by video (365 cases), knowledge information (307 cases), and characters (56 cases).

By game company, Blizzard had the highest number with 1,545 cases. This was followed by Krafton (915 cases), Kakao Games (530 cases), Nexon (457 cases), and Devsisters (250 cases).

The number of content dispute mediation applications has steadily increased from 4,199 cases in 2016, 5,468 cases in 2017, 5,084 cases in 2018, to 6,638 cases in 2019.

In 2020, with the advent of the non-face-to-face era due to COVID-19, the number nearly tripled to 17,202 cases. This was because the demand for content increased accordingly. At the point when content dispute mediation applications already exceeded 10,000 cases by August this year, Lee explained that the role of the Content Dispute Mediation Committee is becoming even more important.

However, the proportion of the Content Dispute Mediation Committee in the mediation process has rather decreased. The mediation agreement rate, which had been below 1% on average, recorded a record low of 0.008% last year (8 cases out of 9,673), and this year it was only 0.00019%, with just 2 cases successfully finalized through mediation.

Lee said, "The reorganization of the Content Dispute Mediation Committee is urgent," adding, "In April this year, I proposed a revision bill to reorganize the Content Dispute Mediation Committee into the Content Dispute Mediation and Arbitration Committee, which will be responsible for arbitration functions as well as collective dispute mediation and ex officio mediation decisions. I will work to ensure that this bill passes as soon as possible."

This content was produced with the assistance of AI translation services.