CU "First in Retail Industry to Establish 'Product Risk Prediction Quality Safety Management System'"

CU officials are reviewing the Quality Safety Management System (QSS).

[Asia Economy Reporter Yuri Kim] BGF Retail announced on the 6th that it will establish a product safety net in the product listing and sales process by introducing the industry's first 'Quality Safety Management System (QSS)'.

QSS is a big data system that combines quality data of manufacturers and products accumulated by BGF Retail over more than 30 years with public data from the Ministry of Food and Drug Safety. It is used as a core tool to predict potential risks of products sold at CU and manage their quality.

Previously, quality information of products was managed separately, making it difficult to refer to the quality level even for products from the same manufacturer. CU stated, "Through the establishment of QSS, we have created an integrated system that unifies quality information of millions of products for the first time in the industry, allowing related departments to manage quality information in one place."

When a manufacturer proposes the listing of a new product, CU checks the quality review and inspection history of all products previously or currently supplied by the manufacturer at once through QSS. At the same time, administrative sanctions and sales suspension history received by the manufacturer for the product are checked in the public data of the Ministry of Food and Drug Safety to determine whether the manufacturer is trustworthy.

If all these processes are passed, an on-site inspection and quality test of the manufacturer for the product to be listed are conducted. The progress and results can also be easily checked through QSS. CU said, "Ultimately, the person in charge must review the inspection results and approve them in QSS for the product to be operated."

QSS shares quality-related issues occurring in manufacturers supplying products to CU or similar products from other manufacturers with all related departments. This is to proactively predict potential risks of products sold at CU through similar cases.

BGF Retail explained that through QSS, it collects quality information of private brand (PB) products in real time, classifies the safety status of products into three stages, and conducts close management for products and manufacturers with risk grades. About 60 PB product manufacturers within QSS have a community where they can communicate in one place to share notices such as quality management operation standards and to facilitate two-way communication by collecting opinions and grievances from partners.

BGF Retail plans to change the offline group training, which was provided free of charge for small and medium-sized partners who find it difficult to receive quality consulting from external experts, into online lectures using QSS as a platform in response to the COVID-19 situation.

This content was produced with the assistance of AI translation services.