Changwon City to Make Buses Satisfying for Citizens... Full Effort to Improve Service

Hope workers in Changwon-si, Gyeongnam, are disinfecting city buses that have arrived at the garage. [Image source=Changwon-si]

[Asia Economy Yeongnam Reporting Headquarters Reporter Lee Sang-hyun] Changwon City in Gyeongnam announced on the 29th that transportation companies and workers are making every effort together to improve services that allow residents to feel changes since the implementation of the 'Changwon-type Semi-Public City Bus System.'

The city currently assigns 18 hopeful workers to two public garages and 14 turnaround points at starting and ending terminals to ventilate the bus interiors by opening windows upon arrival at terminals, and to disinfect and sanitize indoor facilities such as handrails and carry out quarantine measures.

In addition, to minimize inconvenience complaints, reports from bus monitoring personnel and improvements from online and offline complaint reports are analyzed and requested to transportation companies for improvement. To block non-stop behavior at bus stops, which had many complaints, passenger confirmation is being thoroughly checked.

Transportation companies are accelerating efforts to provide citizen services aligned with the route assignment system through prohibiting mobile phone use during operation and precise vehicle management to establish a public transportation culture policy that satisfies citizens.

Je Jong-nam, head of the New Transportation Promotion Division, said, "To prioritize citizen safety, we will further strengthen on-site guidance and continue improvement projects to establish order at bus stops where citizens can safely board and alight."

This content was produced with the assistance of AI translation services.