OK Savings Bank "We Will Reflect Your Ideas"... Selecting Over 100 Customer Panel Members

[Asia Economy Reporter Song Seung-seop] OK Savings Bank announced on the 10th that it is recruiting the 4th term of the ‘Customer Panel’ to strengthen financial consumer protection and enhance communication with customers.

The recruitment scale for the Customer Panel is about 100 people, the largest ever. Customers interested in OK Savings Bank’s products and services can apply by the 23rd.

The OK Savings Bank Customer Panel system is designed to comply with internal control best practices related to financial consumer protection and to listen to the opinions of financial consumers. It was established to reflect these opinions in management and business activities.

The selected 4th term Customer Panel will carry out missions assigned next month. The format consists of ‘O-type,’ which shares opinions and experiences by topic, and ‘K-type,’ which suggests improvements and ideas. Topics include proposing ways to revitalize products and services, suggesting improvements for mobile banking usage, and ideas to prevent financial consumer damage.

Panel members who complete the missions will receive a certain activity fee. Additionally, outstanding performers selected after the mission completion will be given extra rewards.

Jung Gil-ho, CEO of OK Savings Bank, emphasized, “Since it is important to listen to diverse customer opinions, we have decided to expand the Customer Panel system. We will carefully review the various opinions and ideas presented by the Customer Panel and strive to reflect them in improving customer services.”

This content was produced with the assistance of AI translation services.