Hapcheon-gun Introduces Mobile Safety Numbers as Part of Safety Measures for Social Welfare Officials

Hapcheon County Office building exterior view

[Asia Economy Yeongnam Reporting Headquarters Reporter Choi Soon-kyung] Hapcheon-gun, Gyeongnam announced on the 2nd that it has introduced the 'Mobile Safety Number Service' as a safety measure for public officials performing social welfare duties.

The Mobile Safety Number Service is a service that displays an administrative phone number instead of a personal mobile phone number when visiting households such as welfare crisis families, using a smartphone-exclusive app. It was recently promoted as a collaborative project with KT.

Through a smartphone, calls and text messages can be sent from the office number, and calls received on the office number can be checked on the personal smartphone.

With the introduction of this service, the county expects that social welfare officials will be able to communicate safely with clients without exposing personal information, enabling better welfare consultations.

The target recipients of the Safety Number Service are public officials in welfare departments of 17 eup and myeon, including the Resident Welfare Division. A total of 59 lines are targeted, and the number of lines will be increased as the welfare delivery system expands.

The county plans to purchase portable emergency bells and distribute them in September to enable quick response in case of emergencies during fieldwork by welfare officials.

Park Eun-sook, head of the Resident Welfare Division, said, "This mobile work environment improvement was made to strengthen the government's welfare policy trend of 'visiting welfare services.' We will improve the quality of administration through working conditions where officials can communicate safely with clients."

This content was produced with the assistance of AI translation services.