Lotte Hi-Mart Online Shopping Mall Launches Extended A/S 'Safe Care Insurance'

Lotte Hi-Mart Online Shopping Mall has launched the 'Safe Care Insurance' service.

[Asia Economy Reporter Lim Chun-han] Lotte Hi-Mart Online Shopping Mall announced on the 20th that it will launch the 'Ansim Care Insurance.' Ansim Care Insurance is a service that provides coverage for product damage for up to 5 years to consumers who choose the extended warranty service option, and it is available when purchasing popular products from 14 major domestic brands by item category.

Ansim Care Insurance is divided into 10 insurance products according to the total compensation limit and premium. It supports repair costs up to 5 million KRW. The number of claims within the total compensation limit is unlimited. For example, if a consumer purchases an air conditioner priced at around 4.3 million KRW and subscribes to the 'After-Service (A/S) Extension 500,' they can receive unlimited coverage for product damage within the total compensation limit of 5 million KRW.

The method of receiving repair cost payments is also simple. When a repair request is made to an A/S designated center or partner officially appointed by the manufacturer, the faulty product is repaired. Afterwards, the repair cost is claimed, and the required documents are submitted. The required documents include identification, insurance claim form, repair cost statement, and repair cost receipt. From cost submission to payment, Lotte Insurance compensates according to the insurance policy. Repair costs include parts, labor, and transportation fees.

However, damages caused by the user's personal negligence are not covered. Damages resulting from user modifications, assembly, or alterations of the product, or repairs performed at places other than the manufacturer's officially designated A/S centers or partners, are also not covered.

A Lotte Hi-Mart official said, "We have newly introduced an extended warranty service on Lotte Hi-Mart Online Shopping Mall so that customers can use the products they purchased with peace of mind for a long time," adding, "Ansim Care, which can reduce the burden of product repair costs for up to 5 years, will be a good choice for customers who want reasonable consumption."

This content was produced with the assistance of AI translation services.