Gyeonggi-do Produces Promotional Video on Unfair Trade Damage Prevention

[Asia Economy (Suwon) = Reporter Lee Young-gyu] Gyeonggi Province has produced and released five promotional videos titled "The World of Dispute Mediation" to easily explain representative unfair trade damage cases and dispute mediation processes in the franchise and agency sectors.

In this video series, two employees from the Gyeonggi Province Fair Trade Support Center, who are directly in charge of actual dispute mediation work, appear to introduce five common dispute cases frequently experienced by franchise and agency owners, such as supply interruptions and penalty disputes. The videos vividly capture the role and efforts of the Fair Trade Support Center during the dispute mediation process, as well as the realistic differences in perspectives between headquarters and franchise or agency owners.

The five videos can be viewed by anyone on the notice board of the Gyeonggi Province Fair Trade Support Center website.

To accommodate busy franchise and agency owners, the province plans to regularly distribute one video per month through the "Franchise and Agency Owners' Council SNS" and other channels.

Additionally, starting from the 8th, one video will be posted every Thursday on the Gyeonggi Provincial Government's YouTube channel.

Kim Ki-hwan, head of the Fair Trade Support Team at the province, stated, "This promotional video was created to help small business owners in the province who have suffered unfair damage to easily understand the cases and remember the Gyeonggi Province Fair Trade Support Center when they feel at a loss about how to resolve disputes. When unfair trade disputes arise, do not hesitate to contact the Gyeonggi Fair Trade Support Center, and we will do our best to promptly mediate the disputes."

Meanwhile, since January 2019, the Gyeonggi Province Fair Trade Support Center has shared dispute mediation authority in the franchise and agency sectors from the Fair Trade Commission and, as of last month, has resolved or is mediating 218 cases.

When franchise or agency owners who have suffered unfair business damages apply for dispute mediation online or by mail to the Gyeonggi Province Fair Trade Support Center, the assigned investigator verifies the facts, conducts hearings with the parties involved, and holds dispute mediation council meetings to quickly reach agreements and mediate disputes.

This content was produced with the assistance of AI translation services.