Kyobo Life Insurance Introduces Paperless Electronic Document Services at Customer Plaza
Kyobo Life Insurance announced on the 4th that it has introduced a paperless electronic document work environment at the Customer Plaza counters where customers visit for services. Yoon Yeol-hyun, CEO of Kyobo Life Insurance, is demonstrating the paperless electronic document process.
View original image[Asia Economy Reporter Oh Hyung-gil] Kyobo Life Insurance announced on the 4th that it has introduced a paperless electronic document work environment at customer plaza counters where customers visit to conduct business.
The system has been innovated to enable electronic document processing in insurance and financial service tasks, from insurance subscription to receiving insurance payments or loans.
The previous paper document writing has been replaced by electronic writing using touch monitors, and processing result receipts are substituted with automatic notification messages. Supporting documents are stored automatically as images.
From the customer's perspective, the processing speed is shortened, improving convenience, and readability is enhanced through digital devices such as customer touch monitors with screen magnification, which is expected to help improve accessibility for elderly customers. The risk of information leakage due to document loss decreases, and the workload of scanning documents or storing receipts is reduced, thereby saving costs and manpower required for document management.
Kyobo Life Insurance uses an average of about 5,000 boxes of office paper annually, and with the establishment of the electronic document work environment, printing costs are expected to be reduced by approximately 200 million KRW, and paper consumption will also decrease.
Hot Picks Today
Taking Annual Leave and Adding "Strike" to Profiles, "It Feels Like Samsung Has Collapsed"... Unsettled Internal Atmosphere
- There Is a Distinct Age When Physical Abilities Decline Rapidly... From What Age Do Strength and Endurance Drop?
- "One Comment Could Lead to a Report": 86% of Elementary Teachers Feel Anxious; Half Consider Resignation or Career Change
- "After Vowing to Become No. 1 Globally, Sudden Policy Brake Puts Companies’ Massive Investments at Risk"
- On Teacher's Day, a Student's Gifted Cake Had to Be Cut into 32 Pieces... Why?
A Kyobo Life Insurance official stated, "The electronic document work environment is part of Kyobo Life Insurance's digital transformation to internalize digital DNA and realize sustainable and new customer value," adding, "We will strive to expand the paperless environment centered on customer plazas to the entire company level."
© The Asia Business Daily(www.asiae.co.kr). All rights reserved.
