KB Kookmin Bank, Internet and Mobile Banking Access Delay Issue
[Asia Economy Reporter Kwangho Lee] KB Kookmin Bank's internet and mobile banking services experienced connection delays on the afternoon of the 20th, causing inconvenience to customers.
According to KB Kookmin Bank, connection delays began around 5:15 PM on the 20th in both internet and mobile banking services. As of 6:30 PM, the issue had not yet been resolved.
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A KB Kookmin Bank official stated, "A problem occurred in the system during the inspection process following a system upgrade," adding, "Normalization work is currently underway." The official also apologized, saying, "We sincerely apologize for the inconvenience caused to customers due to the connection delays."
This content was produced with the assistance of AI translation services.
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