Woori Bank Recruiting 2nd Generation of Customer Panel 'WooriFan Reporter'

From This Year, 'Senior Customer Panels' Will Also Be Selected

[Asia Economy Reporter Jin-ho Kim] Woori Bank announced on the 6th that it is recruiting the 2nd term of its customer panel, ‘Woori Fan Reporter,’ to strengthen consumer protection following the enforcement of the Financial Consumer Protection Act and to broaden communication with customers.

The 2nd term customer panel, recruiting until the 16th, will consist of about 15 members. Any customer residing in the Seoul metropolitan area who is interested in Woori Bank’s products and services can apply. The selected ‘Woori Fan Reporters’ will attend regular meetings until the end of this year to propose fresh ideas from the customer’s perspective, including ▲product/service improvements ▲customer inconveniences ▲ideas to prevent financial consumer damages.

They will receive a fixed activity allowance, and outstanding panel members will be given incentives.

Starting this year, Woori Bank plans to actively improve inconveniences by reflecting the opinions of elderly consumers through the selection of ‘Senior Customer Panels’ aged 60 and above.

Detailed recruitment information can be found on Woori Bank’s website or the One Banking mobile app.

A Woori Bank official stated, “We aim to provide customer-centered products and services through sincere communication with the customer panel,” and added, “We will continue to listen to customers’ voices and provide more convenient financial services.”

This content was produced with the assistance of AI translation services.