"How Have You Been? Taxi"…Message Received by Driver After Using App

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[Asia Economy Reporter Kang Joo-hee] A report has been received that a passenger who used a taxi app had their personal information exposed and received private messages from the driver, such as "How have you been?"

According to a JTBC report on the 12th, Mr. A, in his 30s, used the taxi-hailing app 'Tmap' to return home on the 17th of last month.

However, after arriving home, Mr. A received a KakaoTalk message from the taxi driver saying, "Please contact me when you need a taxi."

At the time of using the taxi, Mr. A felt the driver seemed lost, so he called through the app to explain his location, during which Mr. A's phone number was exposed.

Feeling uneasy, Mr. A complained to Tmap, but Tmap only advised him to block the driver's phone number and took no further action.

Even after Mr. A blocked the driver's KakaoTalk, the driver contacted him once again.

According to a recording released by Mr. A, the driver called him in an informal tone as if speaking to a friend, saying, "Hello. Do you know who this is? Taxi. How have you been?"

The driver reportedly said the reason for contacting Mr. A was "to make a regular customer. I apologize if it made you uncomfortable."

Tmap later introduced caller ID blocking to protect passengers' personal information and stated that they are discussing compensation at the victim's request.

This content was produced with the assistance of AI translation services.