Seoul Gangseo-gu, Online Advance Reservation for Passport Application

Reduced Civil Complaint Waiting Time, Expected Social Distancing Effect... From April 1, Direct Application at Dedicated Counters After Reservation on District Office Website

[Asia Economy Reporter Jongil Park] The waiting time for passport issuance applications will be significantly reduced.

Gangseo-gu, Seoul (District Mayor Noh Hyun-song) announced that it will implement the ‘Passport Application Internet Reservation Service’ starting April 1 to alleviate the inconvenience of long waits in the crowded civil service office.

The ‘Passport Application Reservation Service’ allows applicants to reserve their preferred date and time in advance on the district office website and then apply for passport issuance without waiting at a dedicated reservation counter set up on the first floor civil service office.

With the start of COVID-19 vaccinations, travel demand is expected to increase. The district prepared this service to efficiently respond to the growing demand and to effectively maintain social distancing.

To use the reservation service, applicants must verify their identity on the ‘Gangseo-gu Office Website - Comprehensive Civil Service Guide - Daily Civil Service Guide - Passport Application Internet Reservation’ page, then select the reservation date, time, and number of applicants before making a reservation.

Reserved applicants can apply for passport issuance immediately at the dedicated reservation counter without drawing a separate waiting number at the reserved time.

Reservations are accepted in 20-minute intervals from 9:20 AM to 5:20 PM on weekdays. Lunch hours (11:30 AM to 1:30 PM) are excluded, and on Thursdays, reservations are only available until 4:40 PM.

Applicants must visit in person when applying for passport issuance. For proxy issuance of minor children, reservations can be made for up to three people (including the applicant). Reservations can be made up to 15 days in advance of the visit date.

A district official said, “We expect resident satisfaction to increase as waiting times decrease with the introduction of the reservation system,” and added, “We will continue to think from the perspective of civil petitioners and strive to provide better administrative services.”

Meanwhile, the district also operates an ‘Online Passport Reissuance Application Service’ through Government24.

For more details, contact the Civil Service Passport Division at Gangseo-gu Office.

This content was produced with the assistance of AI translation services.