With 'Jipkok' Prolonged, Customers Up 110%... Cuckoo's Home Care Business Shows Strength

Cuckoo Homesys announced on the 24th that since launching the Palomo bed rental service in 2016, sales volume increased by an average of 46% per month until December of last year.
[Photo by Cuckoo Homesys]

[Asia Economy Reporter Junhyung Lee] Cuckoo Homesys's home care business is showing strong performance. The prolonged COVID-19 pandemic has increased the time people spend at home, leading to a rise in demand for creating a comfortable indoor environment.

Cuckoo Homesys announced on the 24th that the number of customers applying for home care services last month increased by 110% compared to the same period last year. Since the spread of COVID-19, the number of customers using Cuckoo Homesys's home care services has steadily increased.

Considering consumer demand to keep long-term use products clean, Cuckoo Homesys entered the home care business in 2018. Since then, it has expanded the home care service area beyond existing rental products to include household appliances such as refrigerators, air conditioners, and even mattresses.

When applying for home care services, professional management personnel visit the home directly to manage appliances that customers find difficult to clean thoroughly inside. They provide comprehensive cleaning and management services including contamination measurement and inspection, internal and external sterilization, and disassembly cleaning.

There is also a mattress care service. Professionals called 'Natural Managers' visit homes to thoroughly clean mattresses with UV (ultraviolet) sterilization and mite care. The company explained that they have formed a separate team so that women can use the service with confidence, receiving positive responses from consumers.

A Cuckoo Homesys representative said, "Household appliances and mattresses frequently used in daily life are closely related to health and must be kept clean," adding, "With home care services, contaminants, various bacteria, and unpleasant odors that are not easily removed are eliminated, resulting in high customer satisfaction."

This content was produced with the assistance of AI translation services.