"LG Uplus Wins TM Forum Excellence Award for Contribution to AI Network Quality Management"

Awarded 'Excellence Prize' in Global Telecommunications Industry Association TM Forum Project
AI Operation Case of Next-Generation Operating System Recognized as AIOps IG1190 Standard Demonstration Case

LG Uplus announced on the 17th that it received the 'Excellence Award' from the global consortium 'TM Forum' for contributing to the establishment of standards using artificial intelligence (AI) and machine learning (ML) in network operations. (From left) Kwon Junhyuk, Head of NW Division; Lee Taekhyeon, Lead of Security Analysis Team; Jang Jinsu, Lead of NMS Development Team; Jo Jaehyuk, Lead of Data Network Technology Team; Moon Taehee, NW Solutions Manager.

[Asia Economy Reporter Eunmo Koo] LG Uplus announced on the 17th that it received the "Outstanding Contribution" award from the global consortium "TM Forum" for contributing to the standardization of using artificial intelligence (AI) and machine learning (ML) in network operations.

TM Forum is a global industry association where telecommunications companies and equipment manufacturers worldwide collaborate to verify new technologies and discover use cases. Every year, it conducts the global telecommunications industry cooperation program called the "TM Forum Catalyst Project," and LG Uplus participated for the first time last year, achieving notable results.

Last year, LG Uplus launched a next-generation operation system that integrates management of eight networks?including mobile (Core network, Access network), wired subscriber network, IPTV network, backbone, optical LAN, Hybrid Fiber-Coaxial (HFC), transmission network, and telephone network?based on TM Forum's eTOM (enhanced Telecom Operations Map) standard framework. Since then, it has continued efforts to improve the efficiency of network quality management by applying AI.

LG Uplus formed a consortium with global software and system integration specialist COMARCH and others to lead an automation project where AI predicts network failure causes and quality, detects the causes of customer complaints, and provides failure handling guides to resolve these issues.

By integrating the currently operating integrated AI control management system with the AIOps (AI for Network Operations) model, which is under standardization by TM Forum, and presenting a demonstration case, TM Forum recognized the contribution to standardization and officially approved it as a network incident management demonstration case for the AIOps IG1190 standard.

Junhyuk Kwon, Head of the Network Division at LG Uplus, said, "This award recognizes that LG Uplus holds a leading position in the field of utilizing AI for network quality management, an area of interest for the global telecommunications industry. We will continue to expand the application of AI in network operations to become a telecommunications operator that provides the highest service quality."

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