Ministry of SMEs and Startups Recruiting National Monitoring Team for Non-Face-to-Face Service Vouchers

For Experienced Users, SME Employees, Experts, and Major University Students
Outstanding Participants to Receive Benefits Worth 20.1 Million KRW

The Ministry of SMEs and Startups announced on the 24th that it is recruiting a national monitoring team to directly experience and evaluate non-face-to-face services and write consumer reports by the 16th of next month. Photo by the Ministry of SMEs and Startups

[Asia Economy Reporter Kim Heeyoon] The Ministry of SMEs and Startups announced on the 24th that it is recruiting a national monitoring team to directly experience and evaluate non-face-to-face services and create consumer reports by the 16th of next month.

The monitoring team will consist of around 100 members. Open recruitment is conducted for ▲employees of small and medium enterprises who have used or wish to use the services through platforms ▲experts in the relevant service fields ▲university (graduate) students majoring in related fields.

Participants select the service products they wish to experience and evaluate based on their interests and expertise. They then directly experience the selected service products and record the service’s features, satisfaction, price appropriateness, and inconveniences in the consumer report.

The Korea Institute of Startup & Entrepreneurship Development plans to diversify the composition of each service product’s evaluation group to about four people, including SME employees, experts, and university (graduate) students, to prevent biased evaluations. To ensure fairness and reliability of the reports, individuals related to supplier companies such as suppliers and partners will be excluded from eligibility to apply for the monitoring team.

The consumer reports will be published through the platform. The Ministry of SMEs and Startups explained that excellent service cases will be promoted afterward, and services that do not meet the project objectives will be subject to corrective measures.

The Inno-Biz Association, which operates the related project, will support actual expenses such as manuscript fees necessary for report writing. It also added that all participating monitoring team members will be evaluated for their activities, and outstanding performers will receive institutional commendations along with benefits worth a total of 20.1 million KRW.

Kim Juhwa, Director of the Non-Face-to-Face Economy Division at the Ministry of SMEs and Startups, said, "This year, we plan to focus on enhancing the performance of non-face-to-face service projects," and added, "We ask for your interest and cooperation so that the national monitoring team can act as a catalyst."

This content was produced with the assistance of AI translation services.