Three Employees at Police 182 Civil Complaint Call Center Confirmed Positive... Counseling Services Suspended
[Asia Economy Reporter Lee Gwan-ju] The 182 call center, which handles general police civil complaints, has suspended operations after a confirmed case of COVID-19 was reported.
According to the police on the 12th, three employees at the 182 Police Civil Complaints Call Center located in Sangam-dong, Mapo-gu, Seoul, tested positive for COVID-19, leading to the office's closure on the 10th. The 182 call center has 211 employees, and all three confirmed cases are known to be general civil servants. The remaining 208 employees tested negative.
As of today, callers to 182 hear the following message: "Due to the occurrence of confirmed COVID-19 cases, the 182 Police Civil Complaints Call Center's consultation services have been temporarily suspended. We apologize for the inconvenience and will do our best to resume services as soon as possible."
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182 is a civil complaint consultation line operated separately from the police emergency dispatch number 112. It mainly handles consultations related to general civil complaints not involving crimes.
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