"Access Verification by Phone" ... Seoul City Introduces 'Safe Call' Instead of QR Codes and Logbooks

[Asia Economy Reporter Jo In-kyung] On the 7th, the Seoul Metropolitan Government announced that it will introduce the 'Safe Call Entry Management' service, which requires just one phone call, at 72 facilities in the city for digitally vulnerable groups who have difficulty using QR codes.

Each facility is assigned a six-digit number starting with 14 (14*****). When a call is made to this number, the entry time is automatically recorded and verified. While continuing the existing QR code or handwritten logbook methods, the Safe Call system has been newly established to expand entry verification methods.

The facility numbers can be checked through banners and information boards within each facility. The call charge is free and borne by the receiver. The six-digit numbers used for managing entry logs can be used as the representative phone numbers for local government civil complaint consultations once the COVID-19 pandemic ends.

The city will first implement the Safe Call Entry Management service at 72 locations including public offices, welfare facilities, medical institutions, and traditional markets, and plans to expand it after conducting satisfaction surveys.

The Safe Call Entry Management was first introduced by Goyang City last year, selected as an excellent case, and has since been expanded nationwide.

Han Je-hyun, Director of Safety General Office at Seoul City, said, "The Safe Call has diversified entry management methods, and especially those who have difficulty using QR codes can now verify their entry more easily. Depending on citizen satisfaction surveys, we will expand the phone-based entry log system to multi-use facilities and others."

This content was produced with the assistance of AI translation services.