79.5% of Gwangjin Residents "Satisfied with the 7th Elected Term District Administration"
2020 Gwangjin District Residents' Happiness Index Regular Survey Results Announced... Excluding Unknown/No Response, 79.5% Satisfied with District Administration, 91.4% with COVID-19 Response... Top Satisfaction Policy Areas: 'Transportation Environment', 'Natural Environment'... Highest Rated Project: Development of 'Junggok-dong Medical Complex'
[Asia Economy Reporter Jongil Park] Gwangjin-gu (Mayor Kim Seon-gap) conducted the ‘2020 Gwangjin Residents Happiness Index Regular Survey’ to improve administrative services and reinforce a meticulous quarantine system through an evaluation of the 7th term local government operation and COVID-19 response.
For objectivity, this survey was conducted by a private research institute from November 13 to December 6, targeting 750 residents aged 18 or older living in the district through wired and wireless telephone interviews.
The survey covered overall satisfaction with local government administration, including 10 areas such as enhancing regional value, revitalizing the local economy, transportation environment, and residential/living environment, as well as evaluation of Gwangjin-gu’s COVID-19 response.
The satisfaction survey results showed that the overall resident satisfaction with the 7th term local government operation was 67.7%, and excluding “don’t know/no response,” 79.5% expressed satisfaction.
Satisfaction with major projects of the 7th term also exceeded 70%, with the highest-rated project being the ‘Junggok-dong Medical Complex Development Project.’
Additionally, the policy areas with the highest satisfaction were transportation environment (46.8%) and natural environment (42%), while the areas considered most in need of budget allocation were urban maintenance (33.1%) and local economic revitalization (23.8%), in that order.
Furthermore, 87.2% of residents responded that Gwangjin-gu’s COVID-19 response was “well done,” and excluding “don’t know/no response,” 91.4% expressed satisfaction.
In particular, the COVID-19 projects rated as most successful were ‘COVID-19 Notifications’ (35.7%) and ‘Mask Support’ (28.4%).
Based on the results of this survey, the district plans to reassess all areas of local government administration, check vulnerable sectors, and establish improvement measures.
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Kim Seon-gap, Mayor of Gwangjin-gu, said, “Through this Residents Happiness Index survey, we aim to scientifically analyze and research residents’ perceptions of local government and derive improvement tasks,” adding, “We will utilize the survey results to establish the direction for local government development and implement resident-satisfying administration to lead changes in Gwangjin that residents can feel.”
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