Hyundai Livart Launches 'Seonmulhagi' Gift Service
All Products Sold at Livart Mall... Easily Send Gifts Without Knowing the Address, Just by Knowing the Recipient's Phone Number
Hyundai Livart announced on the 29th that it will introduce an online 'Gift Sending' service that allows users to conveniently send gifts using the recipient's mobile phone number. Gift Sending is a service available through the official online mall, 'Livart Mall,' where customers can easily send furniture, interior accessories, and daily necessities as gifts. After setting up the Gift Sending feature on Livart Mall, customers can purchase products by entering the recipient's mobile phone number, and the recipient can directly enter their delivery information on the linked page accessed via the URL in the received text message.
In addition to Gift Sending, Hyundai Livart has introduced various new customer convenience features. Previously, after-sales service (A/S) visit date scheduling was only possible via phone, but now it can also be requested through the Livart Mall website and mobile app. Scheduling an A/S visit is available starting two days after the request date.
Furthermore, a new 'Parts Purchase' and 'Simple Troubleshooting' section has been added to the 'Customer Center' page within Livart Mall. In the Parts Purchase section, customers can buy over 170 types of parts used in furniture products sold by Hyundai Livart, including living room, kitchen, and bathroom furniture. The Simple Troubleshooting section offers short videos, about one minute long, that customers can watch and follow, covering proper furniture usage, simple part replacement methods, and self-repair tutorials.
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A Hyundai Livart representative said, "As the trend of contactless shopping expands and more customers send gifts through online malls, we introduced the Gift Sending service to make it easy to send furniture as gifts. We plan to continuously introduce differentiated customer convenience services to strengthen the competitiveness of our online mall services."
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