KT Launches Family Bundling 'Safe Proxy' Service

[Asia Economy Reporter Koo Chae-eun] KT will launch the ‘Safe Proxy’ service on the 23rd, which allows families to manage their telecommunications products online on behalf of each other.

‘Safe Proxy’ is the sixth service of KT’s Homeconomy campaign, first introduced in June for a convenient and reasonable telecommunications lifestyle. As non-face-to-face tasks expand, it is designed for customers who have difficulty handling telecommunications tasks via web and mobile, such as parents and children or families with disabled members.

Anyone with parents aged 65 or older, minor children (under 19), or disabled family members can delegate telecommunications tasks to a combined family member. Previously, customers had to visit a store, submit required documents, and go through authentication procedures, but now they can handle these tasks online without visiting a store.

The tasks that Safe Proxy can handle include the most frequently requested services by customers, such as changing mobile plans, applying for or canceling additional services, and checking usage information. The service scope will be expanded to wired products such as internet in the future.

Both parents and children can apply for the service. After applying through the MyKT app or KT website’s My Page, the proxy designation is completed with just one initial consent from the other party.

Additionally, to celebrate the launch of Safe Proxy, KT is holding a prize promotion. Any customer who applies for Safe Proxy can enter, and through a draw, prizes such as a Bodyfriend massage chair (1 winner), Korean beef sirloin set (10 winners), and Starbucks Americano gift cards (1000 winners) will be given on a first-come, first-served basis. Applications can be made on the KT.com event page from the 24th of this month until January 31.

Park Hyun-jin, Executive Vice President of KT Customer Strategy Headquarters, said, “KT continues to consider services that allow family customers to enjoy differentiated benefits,” and added, “In 2021, we will introduce Homeconomy services filled with heart, based on customer-centered thinking.”

This content was produced with the assistance of AI translation services.