Dongdaemun-gu Starts Online Reservation Service for Passport Issuance
Building an Online Reservation Service Allowing Immediate Check-in After Date and Time Booking...Highly Praised Passport Services Focused on User Convenience, Including Registered Mail Delivery and Secure Disposal Services
Dedicated counter for passport online reservation service established on the 1st floor General Civil Service Office of Dongdaemun-gu Office
View original image[Asia Economy Reporter Jongil Park] Dongdaemun-gu (Mayor Yu Deok-yeol) started an online passport issuance reservation service on the 7th.
The online passport issuance reservation service allows users to book their desired date and time on the district office website and then receive passport issuance without waiting at the dedicated online reservation service counter in the comprehensive civil service office on the first floor of the district office.
The discussion on the online passport issuance reservation service began after the district actively accepted a resident's proposal in May to build a reservation system that allows applicants to select their preferred day and time for passport application.
From May to July, the district conducted voting and collected opinions through the National Idea Box, receiving overwhelming support with 100% approval, leading to the establishment of the reservation service system and the full implementation of the online passport issuance reservation service starting December 7.
The district expects that this online passport issuance reservation service will not only respond to the increasing demand following the full implementation of the next-generation electronic passport issuance in 2021 but also greatly contribute to social distancing measures to prevent the spread of COVID-19.
Dongdaemun-gu has been receiving positive responses by providing user-centered passport services such as registered mail delivery for passports and secure passport disposal services.
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Yu Deok-yeol, Mayor of Dongdaemun-gu, stated, “Since residents' proposals have been reflected in policies, we will continue to actively incorporate residents' opinions in the policy decision-making process,” and added, “We will do our best to expand non-face-to-face service processing methods to provide safe civil services from COVID-19.”
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