Daekyo Receives Fair Trade Commission Chairman's Commendation for Consumer-Centered Management

Achieved Consumer-Centered Management (CCM) Excellence Certification for 6 Consecutive Times

Daekyo announced on the 4th that it received the Fair Trade Commission Chairman's Commendation as an excellent company certified for Consumer-Centered Management (CCM) in celebration of the "25th Consumer Day." Photo by Daekyo

[Asia Economy Reporter Kim Heeyoon] Daekyo announced on the 4th that it received the Fair Trade Commission Chairman's Commendation as an excellent company certified for Consumer-Centered Management (CCM) in celebration of the '25th Consumer Day.'

The Consumer-Centered Management certification is a nationally recognized system that evaluates whether a company organizes all its management activities around consumers and continuously improves them. It is certified by the Fair Trade Commission and operated by the Korea Consumer Agency.

Daekyo was the first in the education service industry to introduce and be certified for Consumer-Centered Management in 2009. It has passed all recertification evaluations conducted every two years and achieved six consecutive certifications as of 2019.

At this commemorative ceremony, Daekyo was recognized for its efforts to enhance consumer rights through various channels for Consumer-Centered Management and for consistently listening to and reflecting customers' voices.

Additionally, Daekyo explained that it was highly acknowledged for establishing next-generation smart learning services to enhance customer value, implementing 'direct payment and direct withdrawal services by customers' to ensure learning services are customer-centered, and actively improving product labeling for customer safety, thereby offering differentiated educational services.

A Daekyo representative said, “We are very honored to receive the government award for excellent Consumer-Centered Management companies in recognition of our continuous efforts to strengthen customer contact services. We will continue to listen carefully to even the smallest voices of consumers and improve so that we can present products and services that customers want, becoming a company trusted by customers.”

This content was produced with the assistance of AI translation services.