Korea Citibank Establishes Citi Asset Management Team for Land Compensation
On the 13th, Kim Ji-gang, Head of Personal Finance Business at Citibank Korea (first from the left), and the land compensation Citibank Asset Management team members shouted "Fighting" as they started their first day of work. Photo by Citibank Korea
View original image[Asia Economy Reporter Kim Min-young] Korea Citibank announced on the 16th that it has established the Land Compensation Citi Asset Management Team, which provides specialized wealth management (WM) services to customers receiving land compensation payments.
The Land Compensation Citi Asset Management Team offers customized financial solutions to customers through a team-based wealth management service, including strict product selection and dedicated staff as well as investment and foreign exchange experts, based on Citigroup's global network.
The organization consists of the Asset Management Team, Marketing Support Team, and Customer Service Dedicated Team. In particular, the Customer Service Dedicated Team is composed of 16 members and is deployed across Citibank's eight WM centers to respond to and resolve customer requests.
Customers eligible to receive compensation payments are provided with Citibank's VIP tier, the Citi Gold experience service, offering financial benefits such as reduced fees and preferential exchange rates. In addition, tax and legal consultation services necessary during the complex land compensation process are provided through external experts. Tax and legal consultation services are also offered regarding inheritance and gifts, not limited to land compensation matters.
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A Citibank official stated, “By simultaneously providing tax and legal services related to land compensation along with Citibank’s strength in professional wealth management services, and enhancing customer accessibility and convenience through the Customer Service Dedicated Team, customer satisfaction is expected to be high.”
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