LG Electronics and Redcap Tour Introduce System to Greatly Reduce Business Trip Preparation

LG Electronics recently introduced a new business trip management system developed in collaboration with Redcap Tour to significantly reduce employees' business trip preparation and enhance work efficiency. Business trip management system screen image.

[Asia Economy Reporter Changhwan Lee] LG Electronics announced on the 9th that it has recently introduced a new business trip management system developed in collaboration with Redcap Tour to significantly reduce employees' business trip preparation and improve work efficiency.

Previously, employees would provide information such as schedules and destinations to a travel agency for business trip preparation, and the agency would propose the optimal flight and hotel options that fit the trip costs and schedule to the employees.

The new management system searches real-time flight information from 114 airlines and data on over 300,000 hotels in 128 countries to recommend the best flights and hotels. The system reflects LG Electronics' partnership programs with airlines and accommodation providers and considers business trip regulations to provide more precise information.

This system was created by integrating LG Electronics' business trip management system, IBTS (Intelligent Business Trip System), with Redcap Tour's flight and hotel reservation system, OBT (On-line Booking Tool). Compared to typical B2B reservation systems, Redcap OBT offers differentiated features such as recommending corporate discounted fares and lowest-priced products.

Due to COVID-19, with inevitable travel restrictions and flight schedule changes worldwide increasing uncertainty in business trip schedules, the new system updates employees with the latest information, enabling more convenient and smoother business trip preparation, according to the company.

LG Electronics' internal portal chatbot service, ‘LGni,’ is also linked with the business trip management system. Employees can easily and conveniently handle business trip-related tasks from flight and hotel reservations to expense settlements. For example, if an employee types 'business trip expense settlement' into LGni, it provides a link to the settlement menu in the business trip management system. Typing 'business trip' gives detailed information on business trip regulations.

Junho Lee, Executive Director of Business Innovation at Redcap Tour, said, “We will leverage the collaboration between the two companies to widely promote the flight and hotel reservation system ‘Redcap OBT’ and cooperate to enhance convenience in business trip preparation for companies while driving cost innovation.”

Jaewoong Eom, Executive Vice President in charge of Strategic Purchasing/GP at LG Electronics, said, “We will continuously consider and improve so that employees can focus more on core tasks.”

This content was produced with the assistance of AI translation services.