COVID-19 Hospitalization and Living Expenses Can Be Applied for via 'DeoGangnam' App

Addition of Senior Citizen Transportation Card Issuance to Welfare Benefit Easy Application Service... 'Proactive Expansion of Smart Welfare'

[Asia Economy Reporter Jongil Park] Gangnam-gu (District Mayor Jeong Soon-gyun) has added items for COVID-19 confirmed patients' hospitalization expenses, quarantine living expenses, and senior citizen transportation card issuance applications to the welfare benefit easy application service on the ‘The Gangnam’ app, effective from the 6th.

Since August, the district has been the first nationwide to allow welfare benefit applications such as basic pensions through the ‘The Gangnam’ app with only mobile phone authentication and simple information input. To practice social distancing and expand proactive smart welfare services, they have added functions for ▲hospitalization expenses for confirmed patients and quarantine living expenses ▲senior citizen transportation card issuance applications.

In particular, the senior citizen transportation card issuance application, which attracted high interest with 12,000 in-person applicants last year, has received great response as it is now possible through this mobile easy service without face-to-face contact or long waiting times.

Additionally, since July, the district has been activating youth manpower recruited through the Hope Job Project by assigning them as agents at 22 community service centers within the district to assist IT-vulnerable groups such as seniors with online application tasks.

Im Dong-ho, Director of the Welfare Policy Division, stated, “Next year, all paper documents will be digitized, and welfare consultations using ‘chatbots’ will also be conducted.” He added, “We will continue to strive to create an ‘inclusive welfare city, Gangnam’ that gives hope in life through customized welfare services.”

This content was produced with the assistance of AI translation services.