Orange Life Builds 'AI OCR Platform' Using In-House Technology

[Asia Economy Reporter Ki Ha-young] On the 14th, Orange Life announced that it has independently developed an AI-based ‘AI Optical Character Recognition (OCR) platform’ that converts handwritten documents by customers into digital data.

OCR refers to a technology that automatically recognizes characters in images or scanned documents and converts them into digital data. In response to the full-scale adoption of contactless finance due to the COVID-19 pandemic, Orange Life introduced an open-source-based ‘AI OCR platform’ to quickly handle various tasks non-face-to-face.

This platform features deep learning technology that improves recognition accuracy over time. To enhance work precision, it includes image preprocessing functions such as correction. In particular, Orange Life’s internal experts independently developed the character recognition algorithm, enabling extraction of internal text data from complex forms (tables) such as ID cards, hospital certificates, and public institution documents.

Additionally, the platform applies Docker, a container-based virtualization platform that can allocate and limit computer resources such as CPU and memory as needed, securing system scalability and reducing costs. It also uses CUDA, a parallel computing solution for GPU parallel computing platforms and program models, allowing real-time confirmation of image processing data immediately upon image receipt. This has dramatically improved the document processing workflow that previously required manual verification.

Orange Life plans to first apply this technology to insurance claim processing to automatically determine whether documents include personal information of individuals other than the intended customer, thereby preventing issues such as erroneous insurance payments and early detection of insurance fraud. Furthermore, since OCR technology can accumulate various basic data usable for big data, the company intends to create diverse business opportunities based on this in the future.

Han Sang-wook, Executive Director of the IT Group Division, stated, “Orange Life has long invested in nurturing digital experts such as data analysts and cloud planners in line with its digital transformation strategy. As a result, we have independently developed three major platforms: AI OCR, big data analysis, and blockchain.”

This content was produced with the assistance of AI translation services.