Kiwoom Securities MTS Crash Ahead of Chuseok "Please Use Other Platforms"

[Asia Economy Reporter Oh Ju-yeon] On the morning of the 28th, Kiwoom Securities' mobile trading system (MTS) 'YoungwoongmunS' is experiencing connection delays. Kiwoom Securities is advising users to use other platforms.

On this day, complaints from investors trading through YoungwoongmunS have been continuously posted on Kiwoom Securities' customer homepage.

In response to these appeals, Kiwoom Securities stated in a notice, "YoungwoongmunS is not operating normally," and "Please use other platforms."

It appears that the MTS connection has been unstable since the start of the market opening.

Since around 9:20 AM, when posts about MTS connection failures began appearing, more than 30 complaints have been posted.

Although the notice advised users to trade through other platforms, some investors expressed difficulty in trading because their digital certificates are not registered on devices other than mobile, preventing them from selling during the market rebound.

One investor said, "I could have sold at the peak, but I accessed through the computer and sold at a price lower than the peak," adding, "I am upset since before Chuseok and wonder how compensation will be handled in such cases."

A Kiwoom Securities official said, "We are currently assessing the situation."

This content was produced with the assistance of AI translation services.