Nexen Tire Wins Grand Prize in Tire Comprehensive Service Category at the 2020 National Service Awards

[Asia Economy Reporter Kiho Sung] Nexen Tire announced on the 10th that it won the Grand Prize in the Comprehensive Tire Service category at the ‘2020 National Service Awards’ hosted by the Industrial Policy Research Institute.

The National Service Awards, organized by the Industrial Policy Research Institute (IPS), quantifies factors such as service value, customer satisfaction, and marketing-communication to select the most beloved services in each category over the year, providing consumers with proper guidance.

Nexen Tire launched the industry’s first tire rental service, ‘Next Level Rental,’ in 2015. This service offers various customized rental products as well as regular on-site inspection visits, allowing customers to manage their tires more safely and conveniently. It has recorded sales of over 700,000 units to date.

Additionally, in March, Nexen Tire launched ‘Next Level GO,’ a service that visits customers at their desired time and place to replace tires. ‘Next Level GO’ is a premium service where tire experts visit the customer’s vehicle location with a vehicle equipped with state-of-the-art equipment and replace tires without face-to-face contact. It is also the first non-face-to-face on-site installation service in the domestic tire industry.

Meanwhile, to prevent the spread of COVID-19, the ‘2020 National Service Awards’ ceremony was replaced by mailing plaques and certificates to the winning companies instead of holding an award ceremony.

This content was produced with the assistance of AI translation services.