Lotte Hotel Introduces Rotational Work System for Remote and Satellite Offices

Lotte Hotel Seoul exterior view.

[Asia Economy Reporter Seungjin Lee] Lotte Hotel will implement a rotating work system of remote work and hub offices for all employees working at the headquarters starting from the 1st, in response to the rapid resurgence of COVID-19 and the strengthening of social distancing measures.

A Lotte Hotel official explained, “We introduced the rotating work system to protect the safety of our employees and actively cooperate with the government’s policies to overcome COVID-19.”

Employees working at the headquarters in departments such as management support, marketing, planning, and development will be divided into three teams per department and will alternate weekly between working from home, hub offices, and the headquarters in Sogong-dong.

The hub offices, which employees can choose based on proximity to their homes, were introduced as a measure to reduce contact time during commuting and to minimize the density of personnel at the headquarters.

Lotte Hotel has prepared a total of 70 seats by utilizing workspaces at three hub offices: Lotte City Hotel Guro, Lotte City Hotel Gimpo Airport, and the Lotte Hotel Service Academy located in Jamsil. After a pilot operation, additional hub offices will be secured.

The official emphasized, “The rotating work system will be piloted throughout September, and we will improve the system and processes by actively collecting feedback. We plan to do our best to strengthen rapid organizational responsiveness and create a flexible work environment amid the prolonged crisis.”

Meanwhile, Lotte Hotel’s rotating work system is part of the ‘Smart Work’ system emphasized by Lotte Group in the post-COVID-19 era. Currently, several affiliates such as Lotte Duty Free, Lotte Shopping, and Lotte Home Shopping are operating remote work and hub offices.

This content was produced with the assistance of AI translation services.