Coway Reaches Final Agreement on Wage and Working Conditions with CS Doctor Union
Permanent Employment Conversion and Employee Benefits
Lee Haeseon, CEO of Coway (left), and Lee Hyuncheol, Chairman of the National Home Appliance Communication Service Union, are posing for a commemorative photo at the wage and collective agreement ceremony held on the 24th at Coway headquarters in Jung-gu, Seoul.
View original image[Asia Economy Reporter Kim Daeseop] Coway announced on the 25th that it held a wage and collective agreement ceremony with the CS Doctor Labor Union, which is in charge of product installation, relocation, and dismantling services.
The agreement ceremony was held the previous day at Coway headquarters in Jung-gu, Seoul. About 20 labor-management negotiation representatives attended, including Coway CEO Lee Haeseon and Lee Hyuncheol, chairman of the National Home Appliance and Telecommunications Service Union.
Coway reached a final agreement with the union on key working conditions such as the wage plan following the regular employment conversion of CS Doctors. According to the agreement, CS Doctors will receive regular employment conversion, an average increase in actual income, as well as various welfare benefits (work support expenses, tuition support, housing loan, annual leave allowance, etc.).
The Coway CS Doctor Union previously ended a 47-day strike on the 12th. On the 23rd, a vote was held among about 1,500 union members on the wage and collective agreement proposal, which was approved with 93.6% in favor. They have currently returned to after-sales service work for customers.
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A Coway official said, "We are the only company in the industry to directly employ all CS Doctors at headquarters, differentiating us from other companies that partially regularize specific jobs in the form of subsidiaries," adding, "We recognize that a win-win labor-management culture is a core value for corporate growth, and we will do our best to strengthen service quality and maximize customer satisfaction through close cooperation between labor and management."
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