Emart Suspected of Counterfeit Gift Certificates... Police Investigation Requested

No General Customer Damage but Proactive Measures to Prevent Neglecting Victims
Official Gift Certificate Shops Recommended, Caution Needed Ahead of Holidays

[Asia Economy Reporter Lim Hye-seon] Emart recently reported that it received inquiries from gift certificate resellers regarding suspected counterfeit gift certificates and has requested a police investigation, the company announced on the 21st. So far, no damage to general customers has been identified, but this is a proactive measure to prevent harm to innocent victims.

Emart has posted related information on the Shinsegae Department Store, Emart, SSG Pay (PAY) app, and website to help customers be cautious when purchasing gift certificates.

Along with requesting an investigation, Emart is exploring various methods to strengthen gift certificate security and plans to share precautions when accepting gift certificates with major business sites and external franchise stores.

An Emart official said, "For safe gift certificate purchases, we ask customers to use official gift certificate shops such as department stores and Emart," adding, "Special caution is needed against gift certificate scams online and elsewhere during the period of increased demand ahead of holidays."

This content was produced with the assistance of AI translation services.