Samsung Fire & Marine Insurance Mobilizes Emergency Team to Handle Flood-Damaged Vehicles from Heavy Rainfall

Operation of Flood Prevention Emergency Team and Establishment of Mobile Compensation Center

[Asia Economy Reporter Oh Hyung-gil] Samsung Fire & Marine Insurance announced on the 20th that it is making an all-out effort to quickly address vehicle flood damage caused by the longest rainy season in history.

Samsung Fire & Marine Insurance's subsidiary, Samsung Fire & Marine Anycar, operates a 'Flood Prevention Emergency Team' every year during the rainy season. It strengthens patrols targeting habitual flood-prone areas nationwide, such as riverside parking lots and low-lying areas, and assists in towing vehicles at risk of flooding to safe zones.

This year, in case of emergencies caused by heavy rain, Anycar dispatch companies, with customer consent, cooperated with government agencies to move Samsung Fire & Marine Insurance automobile insurance policyholders' vehicles to safe locations as part of flood prevention activities. In cases where vehicles were flooded due to sudden heavy rain, they promptly towed the vehicles and took follow-up measures to ensure compensation.

Towed vehicles are moved to flood vehicle collection centers for Samsung Fire & Marine Insurance customers located at major regional hubs. The company has set up 'Mobile Compensation Centers' at these locations to facilitate quick compensation processing for flooded vehicles. At the Mobile Compensation Centers, experts from Samsung Fire & Marine Anycar's Maintenance Technology Support Center inspect the condition of vehicles and verify whether they have been flooded.

They also determine on-site whether the damage is 'partial damage' that can be repaired or 'total loss' where repair is impossible or repair costs exceed the vehicle's value, helping to expedite insurance payments. Samsung Fire & Marine Insurance disposes of all total loss vehicles due to flooding.

Kim Heon-su, head of the Maintenance Technology Support Center at Samsung Fire & Marine Anycar, said, "I am working while visiting Mobile Compensation Centers located at major hubs nationwide," adding, "We are making every effort to quickly process compensation for automobile insurance customers who suffered flood damage due to the longer rainy season than usual."

This content was produced with the assistance of AI translation services.