SH Corporation Launches 'Conflict Mediator' to Resolve Resident Disputes Within Complex

[Asia Economy Reporter Yuri Kim] Seoul Housing and Communities Corporation (SH Corporation) announced on the 23rd that it has selected four experts and appointed them as 'SH Conflict Mediators' to resolve conflicts among residents and social discrimination issues.

The newly formed 'Conflict Mediators' will be dispatched upon request from business departments and 13 regional centers to address conflict issues arising in SH Corporation's rental housing management areas, including rental-only complexes, mixed complexes, and multi-family housing. An SH Corporation official stated, "'The SH Conflict Mediator' operation project is the first among public enterprises nationwide," adding, "Through this project, we aim to contribute to resolving social issues related to conflicts by diagnosing, mediating, coordinating, and alleviating conflicts."

The four conflict mediators appointed are Baek Dohyun, CEO of the Conflict Coordination Center; Kim Changhee, Executive Director of the Korean Conflict Studies Association; Shin Kwangwon, CEO of Raon Flower & 5C Research Institute; and Wi Myung, Researcher at the Korean Conflict Management and Coordination Institute. They will serve a one-year term starting from today.

Meanwhile, SH Corporation hired 'Conflict Management Experts' in October last year and established and operated a citizen cooperation management system for citizen participation in various fields such as project planning, design, construction, defects, and housing management. In February, SH Corporation also established a basic plan for conflict management and is striving for two-way communication through active collection of citizen opinions.

Yoo Sang-oh, Director of Future Strategy at SH Corporation, said, "The operation of the 'SH Conflict Mediator' is intended to proactively respond to the increasingly deepening social conflict issues and alleviate them to restore a healthy community spirit," adding, "Smart Citizen Enterprise SH Corporation will continue to communicate and cooperate with citizens and residents."

This content was produced with the assistance of AI translation services.